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About Prospero

Prospero Legal Information

Prospero is a trading name of Prospero Financial Management Ltd, a company registered in England under number 5747812, whose registered office is at 20 Mirfield Road, Solihull, West Midlands B91 1JD

Associates trade as self employed contractors through other limited companies which will contract directly with clients.

This Website contains general information and does not constitute advice on any specific matter. Whilst Prospero makes every effort to ensure that the content is accurate and up to date, nothing in these pages should be construed as advice. By using this Website you confirm that you have not relied on any such content. If you require advice on any specific financial problem or matter, please contact us directly.

Privacy Policy

1. Introduction and General Terms

This Privacy Policy relates to our use of any personal information you provide to us through our websites.

In order to provide you with our services, we are sometimes required to collect information about you.

We are committed to safeguarding your personal information. Whenever you provide such information, we are legally obliged to use your information in line with all laws concerning the protection of personal information, including the Data Protection Act 1998 (these laws are referred to collectively in this Privacy Policy as the "data protection laws").

The websites contain hyperlinks to websites owned and operated by third parties. These third party websites have their own privacy policies, including cookies, and we urge you to review them. They will govern the use of personal information you submit or which is collected by cookies whilst visiting these websites. We do not accept any responsibility or liability for the privacy practices of such third party websites and your use of such websites is at your own risk.

2. What information will we collect about you?

When you sign up to participate in or receive a service from our websites, such as newsletters, competitions, live chats or message boards we may ask for personal information about you. This can consist of information such as your name, e mail address, postal address, telephone or mobile number or date of birth. Different web pages may ask for different personal information.

By entering your details in the fields requested, you enable us and our service providers to provide you with the services you select.

Please note that sometimes on particular web pages we will require you to provide additional personal information, and sometimes sensitive personal information. When we do this we will specify further on these web pages why we are collecting your information and how we will use it.

We also use cookies (see paragraph 12 below for details) and collect IP addresses (an IP address is a number that can uniquely identify a specific computer or other network device on the internet). We use analysis software to look at IP addresses and cookies for the purpose of enhancing your user experience. This information is not used to develop a personal profile of you and the log files are regularly purged.

We also use your IP address to determine whether you are accessing the services from the UK or not.

3. How will we use the information we collect about you?

We will use your personal information for a number of purposes including the following:

  • for "service administration purposes", which means that we may contact you for reasons related to the service you have signed up for, as set out in paragraph 4 below (e.g. to provide you with password reminders or to notify you that a particular service has been suspended for maintenance);
  • to contact you about a submission you have made to the websites, including any content you provide;
  • to personalise the way our content is presented to you;
  • IP addresses are used to identify the location of users, the number of visits from different countries and also to block disruptive use; and
  • to analyse and improve the services offered on our websites e.g. to provide you with the most user-friendly navigation experience.

Where we propose using your personal information for any other uses we will ensure that we notify you first. You will also be given the opportunity to withhold or withdraw your consent for your use other than as listed above.

4. When will we contact you?

We may contact you:

  • in relation to the functioning of any service you have signed up for in order to ensure that we can deliver the service to you;
  • where you have opted to receive further correspondence;
  • in relation to any contribution you have made to the website, e.g. on message boards;
  • to invite you to participate in surveys about our services (participation is always voluntary); and
  • for marketing purposes where you have specifically agreed to this (see paragraph 5 below)

Local pages will give you detailed information about how we will contact you in relation to specific services.

5. Will you be contacted for marketing purposes?

We won't contact you for marketing purposes, or promote new services to you unless you specifically agree to be contacted for these purposes.

6. Will we share your personal information with anyone else?

We will keep your information confidential except where disclosure is required or permitted by law (for example to government bodies and law enforcement agencies) or as described in paragraph 7 below. Generally, we will only use your information for internal purposes. However, sometimes we use third parties to process your information. We will require these third parties to comply strictly with our instructions and we will require that they do not use your personal information for their own business purposes.

7. Offensive or inappropriate content on our websites

If you post or send offensive, inappropriate or objectionable content anywhere on or to our websites, or otherwise engage in any disruptive behaviour on our websites, we may use your personal information to stop such behaviour.

Where we reasonably believes that you are or may be in breach of any of the laws of England or Wales (e.g. because content you have posted may be defamatory), we may use your personal information to inform relevant third parties such as your employer, school e-mail/Internet provider or law enforcement agencies about the content and your behaviour.

8. What if you are a user aged 16 or under?

If you are aged 16 or under, please get your parent/guardian's permission beforehand whenever you provide personal information to our website. Users without this consent are not allowed to provide us with personal information.

9. How long will we keep your personal information?

We will hold your personal information on our systems for as long as is necessary for the relevant service, or as long as is set out in any relevant contract you hold with us.

Where you contribute to our websites we will generally only keep your content for as long as is reasonably required for the purpose(s) for which it was submitted.

10. Can you find out what personal information we hold about you?

Under the Data Protection Act you have the right to request a copy of the personal information we hold about you and to have any inaccuracies corrected. (We charge £10 for information requests and will require you to prove your identity with 2 pieces of approved photographic identification.) We will use reasonable efforts to supply, correct or delete personal information about you on our files.

Please address requests and questions about this or any other aspect of this Privacy Policy to the Data Protection Officer, Prospero Financial Management Ltd, 20 Mirfield Road, Solihull B91 1JD UK (Email: info@prosperofd.com).

11. Changes to our Privacy Policy

This privacy policy may be updated from time to time so you may wish to check it each time you submit personal information to this website. The date of the most recent revisions will appear on this page.

12. Cookies Policy -Information we collect from you

a. What is a cookie?

A cookie is a small amount of data, which often includes a unique identifier that is sent to your computer browser from a website's computer and is stored on your device's hard drive. Each website can send its own cookie to your browser if your browser's preferences allow it, but (to protect your privacy) your browser only permits a website to access the cookies it has already sent to you, not the cookies sent to you by other sites. Many sites do this whenever a user visits their website in order to track online traffic flows.

Cookies record information about your online preferences and allow us to tailor the websites to your interests. Users have the opportunity to set their devices to accept all cookies, to notify them when a cookie is issued, or not to receive cookies at any time. The last of these means that certain personalised services cannot then be provided to that user and accordingly you may not be able to take full advantage of all of a website's features. Each browser is different, so check the "Help" menu of your browser to learn how to change your cookie preferences.

During the course of any visit to our websites, the pages you see, along with a cookie, are downloaded to your device. Many websites do this, because cookies enable website publishers to do useful things like find out whether the device (and probably its user) has visited the website before. This is done on a repeat visit by checking to see, and finding, the cookie left there on the last visit.

b. How do we use cookies?

Information supplied by cookies can help us to analyse the profile of our visitors and help us to provide you with a better user experience.

We also use a number of independent measurement and research companies. They gather information regarding the visitors to our sites on our behalf using cookies, log file data and code which is embedded on our website. We use this type of information to help improve the services we provide to users. We strictly require that third parties do not use any information for their own business or other purposes (see paragraph 6 above).

13. Contacting us about this Privacy Policy

You may contact us at Prospero, 20 Mirfield Road, Solihull, West Midlands B91 1JD UK (Email: info@prosperofd.com)

Date of revision October 2010